View source for HeERO

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|intro text=The HeERO project will prepare, carry-out and coordinate eCall pre-deployment pilots at European level taking into account the approved standards. The overall project objective is to prepare for the deployment of the necessary infrastructure in Europe with the aim of making the Pan-European in-vehicle emergency call service eCall a reality. In order to address the eCall interoperability which would be necessary to offer the possibility, for any vehicle from any European country travelling across Europe, to use the eCall service in case of a serious accident and to start the pre-deployment of the service in Europe.

HeERO project has identified the following major objectives: 
* Define current state-of-the art in all eCall related service-chain parts (PSAPs-integrated rescue systems, telecommunication-112/E112, etc.)
* Implement available Pan-European eCall related European standards
* Implement needed technical and operational infrastructure upgrades • Identify possible use of eCall system for public and/or private value-added services
* Produce the training materials for the eCall operators
* Identify the needs for certification procedures related to the eCall services equipment
* Produce recommendations for future eCall pre-deployment and deployment activities in Europe
* Promote pilots results and best practices with other EU-Member States not involved in HeERO pilot.

The HeERO consortium includes 9 Member and Associated States (Germany, Italy, Sweden, Finland, Greece, Czech Republic, Romania, Croatia, and The Netherlands) which will make necessary technical and operational upgrades to test and validate nationally and internationally the eCall service as specified by the European Standardisation Bodies. HeERO’s final results will be used for full deployment of the service in the participating Member States and as Best Practice to be promoted with the other EU Member States not involved in the Pilot. 

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Information and Communication Technologies Policy Support Programme PA Pilot Type A
|name=HeERO
|logo=HeERO_final_with-tagline.jpg‎
|Is type of=Pilot
|Tested system or service=eCall\
|country=Germany, Italy, Sweden, Finland, Greece, Czech Republic, Romania, Croatia, The Netherlands,
|start=2011/01/01
|end=2013/12/31
|number of partners=40
|website=http://www.heero-pilot.eu
|contact=Andy Rooke
|e-mail=A.Rooke@mail.ertico.com
|company=ERTICO
|Geographical Coverage=Pan-European, 9 EU Member and Associated States: Germany, Italy, Sweden, Finland, Greece, Czech Republic, Romania, Croatia, and The Netherlands
|Objectives=* Define current state-of-the art in all eCall related service-chain parts (PSAPs-integrated rescue systems, telecommunication-112/E112, etc.)
* Implement available Pan-European eCall related European standards
* Implement needed technical and operational infrastructure upgrades 
* Identify possible use of eCall system for public and/or private value-added services 
* Produce the training materials for the eCall operators
* Identify the needs for certification procedures related to the eCall services equipment
* Produce recommendations for future eCall pre-deployment and deployment activities in Europe 
* Promote pilots results and best practices with other EU-Member States not involved in HeERO pilot
|Budget and summary=Funded under: The EU Information and Communication Technologies Policy Support Programme

Area: Theme 1 - Low carbon - ICT for a low carbon economy and smart mobility.
Contract type: The Information and Communication Technologies Policy Support Programme PA Pilot Type A

Overall budget: €10.25m

EU contribution: €5.00m
|partners and persons=Project coordinator: [[Andy Rooke]] [[ERTICO_–_ITS_Europe|ERTICO - ITS Europe]] [mailto:a.rooke@mail.ertico.com a.rooke@mail.ertico.com]

Dissemination manager: [[Jerome Paris]] [[EENA|European Emergency Number Association]] [mailto:jp@eena.org jp@eena.org]

Pilot leader Romania: [[ITS Romania]]

Pilot leader Germany: [[ITS Niedersachsen]]

Pilot leader Finland: Ministry of Transport and Communications

Pilot leader Czech Republic: Ministry of Transport

Pilot leader Italy: Presidency of the Council of Ministers - Innovation dpt.

Pilot leader Greece: Ministry of Infrastructure, Transport and Networks

Pilot leader Sweden: [[LINDHOLMEN SCIENCE PARK AB]]

Pilot leader Croatia: National Protection and Rescue Directorate

Pilot leader The Netherlands: [[Rijkswaterstaat]]
|Applications tested=eCall
|Sources of information=http://www.heero-pilot.eu
}}